turnover
Retention is Key
Are you driving away your frontline associates and future company leaders? Frontline employees are those that handle customer care, marketing and sales while high potential employees are those being eyed by management as future supervisors and managers. Employers also reported that employees working in information, computer, finance and accounting are also notoriously difficult to retain. A survey of 94 companies by ClearRock, a Boston firm specializing in executive coaching and outplacement services, shows that employee retention is a problem facing many of today's employers.
